Per a previous post on August 15, Timmaron Group again participated in the annual Epic Systems user group meeting. It was held August 18-21 in Madison (Verona) WI. The sci-fi theme teased in advance was a tip-off that AI would dominate the announcements. And that it did. No less than 160 AI projects were spotlighted, and CEO Judy Faulkner told attendees the company actually has some 200 AI features in development.

There were three major AI-assistant announcements:

• Art (for clinicians): Ambient charting with Microsoft Dragon for transcription, pre-visit summaries, a “shopping cart” to finalize orders/docs. Slated for limited use in early 2026.
• Emmie (for patients): Lives in MyChart, explains results in context, answers open-ended questions, and schedules and preps visits.
• Penny (for Revenue Cycle Management): Coding help, denial appeals letters, broader RCM automation focus.

Another big announcement was for patients who use more than one health system. The new MyChart Central will provide single login across all their Epic organizations. It’s slated for introduction in November 2025.

A big-picture corporate strategy was also revealed at the meeting: the company is undertaking a strategic rebranding from the term “EHR” to what it terms the “Comprehensive Health Record” or CHR.

For researchers, the Cosmos AI Platform for predictive analytics was teased. It’s a family of AI models trained on 115 billion medical events from the company’s Cosmos healthcare data analytics platform, which includes data on about 300 million patients and 16 billion encounters. Early results mentioned were across 78 tasks, such as readmission risk. The AI platform will include diagnostic look-alikes, trajectory prediction, and length-of-stay tools. A Cosmos AI Lab with access for researchers is “coming soon.” The promise of this AI platform is that providers will get system-wide risk prediction without stitching together point solutions.

Here’s a quick-take on who benefits from the above three major announcements:

• Clinicians: Less note-bloat via Art, pre-visit context, tighter order capture.
• Patients: One login via MyChart Central. Emmie provides a guided front door.
• Revenue cycle/ops: Penny plus ERP modules promise fewer hand-offs and faster cash.

“The Epic event this year was outstanding,” said Timmaron Group CEO, Barb Stinnett. “From our perspective, as one of their top integration partners, we were especially impressed with their focus on key operational areas. The top operational challenges our clients in rural and tribal nation clinics face are revenue management and overall patient and care provider experiences. Sharing best practices during our breakouts was extremely beneficial!”

Were you among the thousands at the Epic meeting? If you were — or even if you weren’t — we’d love your reaction to the company’s announcements. May we help you with your challenges? Please email us at hi@timmarongroup.com.